Leading Your Team to Respond: Communication in Today’s Business Busy-nessNo, emoticons are not the answer to every question! 😀
Your Group Will Learn:
  • To email or not to email: that is the question, and the answer will be given in this session.
  • How to get your leadership team to read (and answer!) your email
  • When to text information
  • How to handle the angry customer (communication calming techniques)
  • Old school: when you have to write a letter
  • How to say no by saying yes (Depending on time allotted, this is a working exercise wherein participants practice this skill during the session)
Sales Tips for the Manufactured Housing SalespersonAs a former licensed dealer and real estate agent targeting the manufactured housing industry as well as the leader of a large sales force in the largest public manufactured housing REIT at that time, Rebecca will share tips to make your prospects feel comfortable.
Your Group Will Learn:
  • How it is not about selling anymore; it’s about trust and building relationships
  • How to build that trust without the "sleazy salesperson" effect
  • The basics of how to gather information from a prospect
  • The importance of the first meeting and greeting
  • Why the small details matter and what those details are
Roll Up Your Sleeves: Working Social Media SessionIt is recommended that your group first attend the in-person breakout session on social media. This session is catered to the platforms your group uses.
Your Group Will Learn:
  • PLATFORMS: How to maximize each platform
  • TOOLS: Review options for auto-scheduling, responding, and more.
  • LANDING PAGE: Learn what works and does not work on the platforms you use. Time will be spent working on bios and photos.
  • GRAPHIC DESIGN: How to use easy and often free graphics tools to get your landing page and post pictures to look “snazzy”
  • WORKING TIME: Depending on time allotted, there will be time to write some posts for various platforms for review and comment.
Property Management WebinarsPlease see our consulting page for a variety of webinars that are offered to your community managers and corporate team.
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