Your Group Will Learn:
- To email or not to email: that is the question, and the answer will be given in this session.
- How to get your leadership team to read (and answer!) your email
- When to text information
- How to handle the angry customer (communication calming techniques)
- Old school: when you have to write a letter, know some basics
- How to say no by saying yes (Depending on time allotted, this is a working exercise wherein participants practice this skill during the session)
YOUR GROUP WILL LEARN:
- Why you first need to know what you are doing on each platform
- Who is your target audience
- From there, which platform should you use and how to use it
- The 5 worst things you can do on social media (not responding to a negative comment is one of them!)
- The 5 best things you can do on social media (includes furry animals!)
Your Group Will Learn:
- How it is not about selling anymore; it’s about trust and building relationships
- How to build that trust without the "sleazy salesperson" effect
- The basics of how to gather information from a prospect
- The importance of the first meeting and greeting
- Why the small details matter and what those details are
Contact Rebecca for More Information